Shipping and returns
Shipping your package Packages are generally dispatched within 2 days of receipt of payment. They are sent by one of the La Poste services with a tracking number and delivered without signature. Packages can also be shipped and delivered against signature. Please contact us before choosing this delivery method, as it incurs additional costs. Whatever delivery method you choose, we send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them.
Your package is shipped at your own risk, but special attention is paid to fragile items. The parcels are packed in a recyclable polyethylene bag. We do everything we can to reduce our environmental impact by recycling plastics and using less packaging.
Return of your package In accordance with the law in force, you have a withdrawal period of 14 days. Any return must be the subject of a prior request via our online form You can return the products you no longer want by carrier with tracking at your expense.
Packages must be returned to the following address, accompanied by the delivery slip attached to the order: