BeBe Bold Europe S. A. S (hereinafter "BeBe Bold Europe") is a limited liability company with its registered office at BeBe Bold Europe, 33 Grande rue, 25610 Arc et Senans, France, registered with the Trade and Companies Registry under SIRET number 843457722 00026.
To contact BeBe Bold Europe:
Tel: + 33 (0) 3 8183 4405
The website is a Prestashop site whose domain bebebold.eu is hosted by Infomaniak
Acceptance of Terms and Conditions
1. The present general terms and conditions of sale govern the contractual relationship between any non-commercial individual wishing to make a purchase from the BeBeBold.eu website. In this context, the buyer and seller agree that the present General Terms and Conditions of Sale, together with the order, as accepted by BeBe Bold Europe, the Terms of Use of the site and the Privacy Policy, exclusively govern their relationship.
2. These General Terms and Conditions of Sale contain important information, in particular concerning the warranty and limits of liability. You declare that you have read them and accept them.
Modification of the General Terms and Conditions of Sale
1. BeBe Bold Europe reserves the right to unilaterally modify the General Terms and Conditions of Sale at any time. Modifications to the General Terms and Conditions of Sale will be applicable to all orders placed after their publication online.
Definitions and application
1. In these General Terms of Sale, "BeBe Bold Europe" means BeBe Bold Europe SAS, acting under the trade name BeBe Bold Europe, "you" means the buyer who orders on this website and "Products" means the BeBe Bold products that can be ordered on the website BeBeBold.eu and the "subtotal" means the sum of the price of each product ordered as indicated on the website BeBeBold.eu at the time of registration of the order. The purchase of a Product on the present site implies unreserved acceptance by the buyer of the present conditions of sale, which apply to all purchases delivered in a country of the European Union.
Geographic zone
1. The online sale of Products presented on the site is reserved for buyers residing in the European Union, Switzerland and the United Kingdom, and for deliveries required within this geographical area.
The products
1. The products governed by these Terms and Conditions are the products shown on the BeBeBold.eu website. These products are offered while stocks last.
2. BeBe Bold Europe will do its utmost to ensure that the photographic representation of the products is as accurate as possible. However, it is possible that your perception of the photographic representation of the Products on your own screen does not correspond exactly to the Product.
Shipping costs and delivery times
1. shipping costs are defined as follows:
Free when the product subtotal is €60 VAT incl. or more; and when the product subtotal is €100 VAT incl. for foreign sales.
Delivery charges are calculated according to the weight of the order, based on current Colissimo rates.
Delivery
1. BeBe Bold Europe will do its utmost to dispatch your order within 12 working days (Monday to Friday excluding public holidays) from the date on which the order is submitted by you.
2. All orders require your signature on receipt.
Orders
1. To submit an order for products, we ask you to:
(a) create a "customer profile" on this site by filling in the form with your contact details and choosing a password associated with your login (the e-mail address you give us); and
(b) complete your order online from your BeBe Bold Europe customer account.
2. BeBe Bold Europe reserves the right to refuse an order. In this case, BeBe Bold will inform you as soon as possible of the reasons for the refusal and will refund your payment in full.
3. Once BeBe Bold Europe has accepted your order a confirmation email will be sent to you signifying the point of application of the Terms and Conditions between you and BeBe Bold Europe. The status of your order will be displayed on your BeBe Bold Europe account.
Prices and payment
1. all prices on the site are in euros or pounds sterling and are calculated inclusive of VAT according to the customer's country of residence. Prices are subject to change without notice. The price applicable to any order is the price indicated on the BeBeBold.eu site at the time the order is submitted.
2. The amount payable to BeBe Bold Europe for an order will be the total of the following amounts:
(a) the sum of the prices of each product ordered as indicated on the site on the date of the order (Subtotal Products);
b the cost of delivery as indicated above
3. you must pay the order amount either by Visa, MasterCard, Visa Debit, or PayPal at the time of order submission. Payments will be made through Stripe, so all information is software encrypted and no third party can access this information while processing your payment for products.
Responsibility
1. The seller, in the online sales process, is bound only by an obligation of means; it cannot be held liable for any damage resulting from the use of the Internet network, such as loss of data, intrusion, viruses, disruption of service, or other involuntary problems.
2. If you fail to pay for the order in accordance with these Terms and Conditions, BeBe Bold reserves the right to take the following actions:
(a) postpone Delivery and re-stock the Products in the order, and/or
(b) no longer deal with you, and BeBe Bold Europe will not be liable to you for any loss or damage resulting from such action.
3. You are responsible for determining the suitability of the Products for your intended use.
4. the products are provided for domestic and private use only. BeBe Bold Europe will not be liable for any business loss incurred by you, such as loss of revenue or profits, loss of data or business interruption.
5. You are responsible for the storage of the products. BeBe Bold Europe shall not be liable for any damages caused by your failure to properly store the products.
6. In accordance with the "Warranty" clause below and to the extent permitted by law, Aesop's liability for any breach of its obligations as defined in the Terms and Conditions or by other legal provisions (including defects inherent in the Product) is limited to the refund or replacement of the offending Products.
Warranty
1. As a consumer, you have certain legal rights, including legal rights in respect of any Product that is defective or not as described. For further information on your legal rights, contact your local Citizens Advice or Trading Standards Office. Nothing in these terms of trade will affect these legal rights.
2. If you receive a product that is not of satisfactory quality, you may contact BeBe Bold Europe for a replacement or, if this is not possible, for a refund.
Your right to cancel the purchase
1. as a consumer, you have the right to return the products, without any reason, within 14 working days of receipt of the products.
2. If the return of the products is not due to a product defect or an error on the part of BeBe Bold Europe, you will have to pay the shipping costs for the return of the products.
3. If you exercise this right to return products, you will return the products ordered, in a condition suitable for resale and in their original packaging, to the following address: 33 grande rue 25610 arc et Senans, France
4. BeBe Bold Europe will refund you within 30 days of exercising your right to cancel the purchase.
Refunds and returns
1. Only products purchased on the bebebold.eu website may be returned to BeBe Bold Europe for a refund or exchange. Products purchased in a department store, specialty retailer or elsewhere must be returned to their original place of purchase.
2. If you make a mistake when ordering online, BeBe Bold Europe may exchange your product for the product you intend to purchase. The returned item must be unopened and in its original saleable condition. You are responsible for shipping and additional postage costs.
3. If you are disappointed with a product, you have the option of an exchange or refund.
4. all products must be returned to:
BeBe Bold Europe
33 grande rue 25610
ARC et Senans, France
You are responsible for the shipping costs incurred in sending the products to BeBe Bold Europe. Shipping charges of €8 will be payable if the subsequent refund reduces the original order amount below the free shipping threshold of €60.
5. If a product is damaged during shipment, BeBe Bold Europe will provide a full refund or exchange. Return shipping costs will be refunded in the case of damaged, defective or incorrectly shipped products and a refund will be issued by the method used for payment.
6. in all cases, original proof of purchase must be provided and products must be returned within 14 days of receipt by BeBe Bold Europe to process any refund or exchange. Please call + 33 (0) 3 8158 1015 or email hello@BeBeBold.eu prior to your intention to return or exchange a product, so that BeBe Bold Europe staff can assist you with the transaction.
7. Please retain your postal receipt until you are certain that your package has been safely received by BeBe Bold Europe. We may need it if we do not receive your package.
8. BeBe Bold will make every effort to process returns within 10 business days of receipt and a refund will be issued by the method used for payment.
Force majeure
1. if BeBe Bold Europe is delayed or hindered or prevented from performing any of its obligations under any order due to an event or circumstance beyond its reasonable control, BeBe Bold Europe shall have no liability to you in respect of such non-performance and the time for performance of the same shall be extended until the event or circumstance has ceased.
Personal data
1. information provided by you for ordering products will be automatically processed by BeBe Bold Europe. Please refer to our privacy policy for further information on the processing of your personal data.
Other important terms
1. BeBe Bold Europe may transfer its rights and obligations under these Trading Terms to another organization.
2. These exchange terms are between you and BeBe Bold Europe only. No other person has the right to enforce any of the terms of these exchange conditions.
3. If any term of these terms of exchange is found to be illegal, invalid or unenforceable by any court or competent authority, the remaining terms shall remain in full force and effect.
4. If you breach these terms of exchange and BeBe Bold Europe takes no action, this does not mean that BeBe Bold Europe has waived its rights against you. You must still comply with these terms of exchange. Any waiver must be accepted by BeBe Bold Europe in writing.
Applicable law
1. the place of delivery of the products determines the country where the applicable law governs these conditions of exchange, any dispute or claim arising out of or in connection with their interpretation or performance shall be subject to the non-exclusive jurisdiction of the corresponding Court.
2. the information contained in this document applies to the online sales website created by BeBe Bold Europe S.A.S.